Looking for a great career in the contact center industry? We’re hiring!

About Us

We are a customer service company with the best care and skills for customer and employee satisfaction. We love to take care of our customer needs and concerns to make them happy and loyal. We’ve been helping our customers for more than 20 years and are focused on providing high quality bilingual call and technical support. Located in Mexico (Monterrey and Aguascalientes), we accomplish our customer satisfaction through caring leadership, excellent quality processes, and the continual search for opportunities and areas to improve.

Our Values

Professionalism

Our people have the empowerment and trust to do what they can to help our customers. Our people’s commitment increases the company’s performance and we praise their efforts and achievements, their loyalty and pride towards the company.

Integrity

Our people have high moral principles. We do what we say we will do. We are responsible and take ownership of our work and giving our customers full and complete information.

Responsibility

We show a high level of excellence and exceed our Customer’s expectations by being courteous, honest and responsible when dealing with our Customers.

Passion

Pride, excellence… The result of our hard work, dedication and loyalty. We show pride in what we do and represent.

Kudos

We like to say that we work for kudos, which means – “Your customer experience is our priority.”

Benefits of Working at CMS AGS

Great work environment

Team building activities
Weekly recognitions

Fixed schedules
Caring and Professional Leadership
Law benefits
Weekly pay and bonus

Open Positions

CSRs:
Description: Customer Service Representative
Qualifications:
• Customer Service Soft Skills
• Fluent English and Spanish (English Level C1, C2, C3)
• Minimum 1 year experience in call centers
• 1 year permanence in last Jobs
• Flexible schedules
• Enthusiastic and self-motivated
• Team player
• Responsible and committed

How to Apply:
• Sending resume to hr_ags@centrisinfo.com
• Directly at the Call Center with resume for an interview
• Sending resume to pcordero@centrisinfo.com
• Through Facebook
• Through Computrabajo and Indeed platforms
• Through referrals

Contact Information

Pilar Cordero
E-mail: pcordero@centrisinfo.com
Contact Number: 449-895-3616